Jewelry store software feature

Web Order Management

Online orders, processed like in-store ones.

Web orders flow into the same invoice pipeline as the counter. Notifications route to the right staff, stock is allocated automatically, and the customer gets timely email updates at every step.

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What you get

  • Unified invoice flow, so web and in-store orders look the same downstream
  • Configurable notification recipients per status change
  • Customer email at order, fulfillment, and shipping
  • Stock allocation that respects in-store reservations
  • Card and bank payment accepted online through Trovv Payments
  • Returns processed against the original web invoice

One inventory, two channels

An item sold online and an item sold at the counter draw from the same stock, so there are no double-sells and no manual reconciliation.

Right notification, right person

Configure who gets which notification, whether that is the sales lead, fulfillment, or the owner, in a single screen.

Paid the same way, wherever it sells

Online payments run through the same Trovv Payments integration as the register, so a web sale and a counter sale settle into one merchant account and one report.

More Trovv features

Jewelry POS Jewelry inventory and labels Bulk catalog tools Jewelry CRM Jewelry repairs and appraisals Jewelry website and SEO AI product descriptions AI studio photography Email promotion campaigns AI social media campaign generator Social media auto posting Trovv Analytics Trovv Payments Compare Trovv with other jewelry software

See Web Order Management on your data

Walk through Trovv with your store's setup and questions in mind.

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