Feature
Web Order Management
Online orders, processed like in-store ones.
Web orders flow into the same invoice pipeline as the counter. Notifications route to the right staff, stock is allocated automatically, and the customer gets timely email updates at every step.
What you get
- Unified invoice flow — web and in-store orders look the same downstream
- Configurable notification recipients per status change
- Customer email at order, fulfillment, and shipping
- Stock allocation that respects in-store reservations
- Returns processed against the original web invoice
One inventory, two channels
An item sold online and an item sold at the counter draw from the same stock — no double-sells, no manual reconciliation.
Right notification, right person
Configure who gets which notification — sales lead, fulfillment, owner — in a single screen.
See Web Order Management on your data
Walk through Trovv with your store's setup and questions in mind.
Request a demo